What should you prepare before contacting support about an order?
Before contacting BoxNCase support about an order, ensure you have the necessary information readily available. This includes your order number and any relevant details about your order. You can find your orders in your BoxNCase account. Be prepared to provide contact details, but remember to keep sensitive information private. If applicable, you may need to provide photos of shipping labels. Remember to keep order details private and do not share sensitive information publicly. You can find order-specific help through the BoxNCase support contact page.